Shipping & Return Policy
We strive to provide you with the best products and services, including a seamless shipping experience. Please review the following shipping policy to understand how we handle the delivery of your orders.
1. Processing Time:
- Orders are processed within 1-2 business days from the date of purchase.
- Processing times may vary during peak seasons or promotions.
2. Shipping Time:
- Our standard shipping time is 3-7 business days, depending on your location.
- Please note that these are estimated delivery times, and actual delivery may vary.
3. Shipping Methods:
- We use reliable shipping carriers to ensure the safe and timely delivery of your products.
- You may choose from different shipping options during the checkout process, each with its own associated costs and delivery times.
4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track the status of your order using the provided tracking number on our website or the carrier's website.
5. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the shipping destination.
- The total shipping cost will be displayed during the checkout process for your review before confirming the order.
6. International Shipping:
- Miracle Me currently offers domestic shipping only. We do not ship internationally at this time.
7. Delays and Exceptions:
- While we make every effort to deliver your order within the specified timeframe, unforeseen circumstances such as weather conditions or carrier issues may cause delays.
- Miracle Me is not responsible for any delays beyond our control, but we will work diligently to resolve any issues that may arise.
8. Missing or Damaged Items:
- In the rare event that your order arrives with missing or damaged items, please contact our customer support team within 48 hours of receiving your order.
9. Contact Information:
- For any inquiries or concerns related to shipping, please contact our customer support team at support@miracleme.co